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Hands-on onboarding delivered by industry professionals

Discover the onboarding steps

Onboarding that’s hands-on, tailored, and gets you moving quickly, powered by real industry experience.

Empowering 300+ brands 
resteroods Hummel patta strauss-1 CR7 Christiano Ronaldo jbs coop PAS NORMAL STUDIOS-1 LFDY logo mini-rodini-wordmark1-1 sebra ID Rotate HAPPY SOCKS Basic Apparel 2nd Day EFVA ATTLING Seeland minimum NEO NOIR Magasin Bianco Beckmann kvadrat-logo ARKK Copenhagen Day Et Søstrene Grene Stine Goya ROSEMUNDE Rabens Saloner Won Hundred Select RAINS WHEAT Maanesten TELL ME MORE casall kintobe ALMA F Båstad gruppen kgs sløjd selfmade_main_logo

The Process

Fast onboarding

Most companies are onboarded within 3 months.  Enterprises and complex operations often take a bit longer. We tailor our standard onboarding process to support the way your company works.

 

 

Get an onboarding quote time calculation

  • Fashion design Pre Analysis

    Onboarding planning

    Pre-analysis

    • Business process
    • Product data requirements
    • Team constellation
    • Tech-pack analysis
    • Integration requirements

    Week 1

  • Data workshop fashion product development

    Hands-on with Delogue

    Data Work Shop

    • In-depth analysis of product structure 
    • Style-creation
    • Working with seasons, categories, colors, sizes, suppliers, and sample types
    • Creating styles via Illustrator Plugin
    • Automized style name and number generation

    Week 2

  • Tech-packs fashion

    Building Tech-Packs

    Product Creation

    • Build up of  components library
    • Adding color variants styles and components
    • Copying of styles and components, working with templates
    • Adding files and folders
    • Smart filtering and favorites

    Week 3

  • Integration of fashion tech-stack

    Data-flow

    Integration

    • Integration via open API /Manual Data Export
    • Integration via IT partner
    • Pushing style data to ERP
    • Data Mapping

    Week 4

  • Measurement tape fashion

    Better fittings
    Measurement Chart

    • How to setup size ranges
    • Set standard points of measures
    • Creation of measurement charts including grading steps
    • Linking of measurement charts to multiple products 
    • Advanced measurements

    Week 5

  • Measurement fashion sampling

    Streamline sample flow

    Sampling 

    • Creating sample requests
    • Sample commenting 
    • Sample request overviews and reports
    • Batch actions on samples

    Week 6

  • Care instructions on label

    Centralize Care Label Management

    Care Instructions

    • Build care instruction multi-language and regional library 
    • Create care label templates
    • Setup integration to PIM, ERP, and other platforms

    Week 7

  • Price calculations apparel sourcing

    Negotiations and Target Pricing

    Price Calculations

    • Analysis of current calculations & requirements
    • Setting up brand price calculations 
    • Adding price templates for example for different taxes and freight values 
    • How to work with prices and reports

    Week 8

  • Reports product development fashion

    Full Team
    Reports

    • Set up reports
    • Work with prices
    • Collection-overviews
    • Sample overview

    Week 9

  • Collaboration fashion product development
    Team & Supplier
    Collaboration 
    • Communication
    • Supplier onboarding
    • Log and accountability

    Week 10

  • Fashion product development analytics

    Full Team

    Advanced Use

    • Workflows
    • Analytics
    • Dashboard
    • Tips for smarter use of Delogue

    Week 11

Get an onboarding quote time calculation

Meet our onboarding team

 

A team with many years of hands-on experience across the entire fashion value chain, ensuring a smooth and structured onboarding experience.

 

Ulla Bang Jørgensen

Ulla Bang

Head of Customer Success

With 15 years of hands-on experience in the fashion industry as the owner and designer of the Danish kidswear brand UBANG, Ulla had the pleasure of implementing Delogue PLM from its very first release. Over the past years at Delogue, Ulla has gained invaluable insight into the industry's diverse workflows and everyday challenges, allowing her to support you with first-hand expertise.
Charlotte Helveg

Charlotte Helveg

Customer Success Lead

Charlotte has a background in the fashion industry, specialising in design and procurement. Over the years, she has helped many brands successfully implement Delogue, streamlining their processes and workflows. With a strong understanding of business operations, she is passionate about helping companies optimise their daily work with the help of Delogue’s tools.
Casper Andersen

Casper Andersen

Onboarding Specialist

Casper has spent the last five years deeply immersed in the fashion industry, working on everything from production and design to product development. Most recently at 7 Days Active, where he had the opportunity to implement Delogue within their company structure. That experience gave him a strong understanding of how Delogue can bring structure to complex processes.
Chantal Beck

Chantal Beck

Customer Success Manager

Chantal has a background in the fashion industry, specialising in pattern design. Complementing the technical experience, she also brings deep expertise in ESG, sustainability principles, and compliance. These insights allow her to guide you not only towards operational efficiency but also in successfully managing your sustainability and compliance efforts within Delogue.

Onboarding steps

Our onboarding steps are designed to be flexible and tailored to your needs. Some sessions may be face-to-face, others will be online meetings or video guides, and there’s always room for questions and discussion.

 

The steps don’t always follow a fixed order, as we customise the process to fit your workflows. Throughout the onboarding, you’ll work closely with an industry professional who understands your business.

01 Brand pre-analysis

Let’s take a look at how you’re working today so we can prepare a strong onboarding experience for you.

Examples of what we’ll go through:

Meet your onboarder
Business processes
Product data requirements
Team constellation
Tech-pack analysis
Integration requirements

02 Data structure workshop

How would you like your data structured? 

Style Sample Request
Hands-on with Delogue

 

  • An in-depth analysis of your product structure 
  • How to create styles
  • Working with seasons, categories, colours, sizes, suppliers, and your sample types
  • Creating styles via our direct Illustrator Plugin
  • Style name and number analysis

03 Building tech packs

The Bill of Material

 

Build and maintain a component library and manage colour variants across styles and components.

Adding style files and folders

 

Upload and organise files such as HTMs, drawings, and technical details in one connected place.

Templates and smart filtering

 

Copy styles and components, work with templates, and use smart filters and create favourites.

04 Data flow integration

Learn how data flows through the platform, how integrations work via open APIs or manual exports, how to connect through IT partners, push style data to ERP systems, and manage data mapping.

“You can build all the tech in the world, but without strong partnerships, nothing really moves. Collaboration is the real engine.”

 

Kristian Wahl, Head of Partnerships at Delogue PLM

Partners

05 Measurement charts

Ensure better fittings by structuring measurements clearly and consistently across your products. Learn how to work with size ranges and measurement charts to improve accuracy and reduce rework.

 

What we will work with:

Size ranges
Points of measure
Measurement charts
Grading steps
Product linking
Advanced measurements

06 Streamline sample flow

Get a structured way of working with your samples:
Sample Carts
Sampling in Delogue

 

  • Creating sample requests

  • Comment on your samples
  • Sample overviews and reports with the filtering you need
  • Batch actions on samples

07 Care label management

How to centralise care label management by building a multilingual and region-specific care instruction library. Create reusable care label templates and set up integrations to PIM, ERP, and other platforms to ensure consistent and compliant data across systems.

08 Price calculations

Price setup

 

Review your current calculations and requirements, and set up specific price calculations that support target pricing and negotiations.

Price templates

 

Create reusable price templates, for example for different tax structures, freight values, and standard cost scenarios.

Pricing & reporting

 

Work with prices directly in the platform, compare scenarios, and follow pricing data through clear, structured reports.

09 Set up reports

Learn how to turn your data into insights. When data is added across the platform, it automatically becomes part of a bigger picture, allowing you to track progress, spot bottlenecks, and get clear overviews through reports tailored to your needs.

Some of the reports you will learn about:

 

  • Custom reports: Build reports based on the data you need to see

  • Pricing insights: Analyse and follow prices across styles and collections

  • Sample tracking: Get a clear overview of sample requests and approvals

  • Team visibility: Share insights across teams with role-specific views

 

While reviewing the reports, you can also work directly within them.

Delogue platform basic

10 Supplier onboarding

Enable seamless collaboration between your team and suppliers by bringing communication, data, and responsibilities into one shared workspace. From onboarding to daily workflows, everything is logged, transparent, and easy to follow.

 

Here are some examples of the guides:

Supplier onboarding
Styles collaboration
Sample requests & reports
Prices & MOQs
Care instructions & items
Communication

01 — 03

“The support we received throughout the onboarding process was excellent. Despite our complex needs, Delogue helped us prioritize and implement the system effectively”

Tanja Di Toro Mamarella,  Head of Product at Pegador

PEGADOR W
Get an onboarding plan and quote for your company
PEGADOR W

“It just sparked my interest even more because there are still so many possibilities I think we're not even using yet.”

Sina Hofmann,  Product Developer & Designer at SNOCKS

SNOCKS W
Get an onboarding plan and quote for your company
SNOCKS W

“You don’t need that much of a learning process with Delogue, which I think it’s very important! You just need to know the basics and you get started right away.”

Mette Engelbrecht,  Design & Production Manager at ARKK

ARKK W
Get an onboarding plan and quote for your company
ARKK W

Frequently asked questions

Onboarding typically takes around 3 months, but the exact timeline depends on your internal schedule, resources, and how much you want to set up from the start. We tailor the onboarding process to match your priorities.

Every customer is different but a usual onboarding process consists of 10-12 sessions depending on how complex your brand is. Not much preparation prior to the onboarding is necessary, but some degree of homework between each session is to be expected.

Support is always included for all users. During your first year as a customer, we schedule regular check-in meetings to ensure everything is running smoothly. Our team is never far away, and the same people who lead your onboarding are also part of our support team.

 

You can reach support via email or directly through the Delogue platform. Our team has hands-on technical and relevant business knowledge and is ready to look into any challenge you may have.

 

You also have the option to search our extensive Knowledge Base if you prefer to find the answers yourself.

Due to our open API you can integrate just about any other system you have, as long as it can send data via API. We also have several out-of-the-box integrations. Learn more about those here.

 

If you need to migrate old master data, this can be done through an export/import function which we can help you set up.

Supplier users are FREE in Delogue.

 

During the onboarding you will be trained to onboard your suppliers. To support this we have step-by step guides as well as a series of videos explaining exactly how they should work in Delogue. Once onboarding is complete, support is available to suppliers, just as every other user in the platform.